If your bin has been damaged, is missing a wheel or has a missing or broken lid, you can arrange to have it repaired.

There is no charge for repairs. Repairs include:

  • Axle replacement
  • Lid replacement
  • Body replacement
  • Wheel replacement

Bin repairs to the body and lids occur within 2 working days after we receive your request.

Please note: Bins that have been damaged beyond repair will only be exchanged with a replacement bin if the old bin is placed out on the kerbside for removal.

To request a bin repair simply visit our online booking website by clicking here or contact our Customer Service Centre on 1300 1coast (1300 126 278).

Stolen Bins: To report a stolen bin please contact our Customer Service Centre on 1300 1coast (1300 126 278). Please be aware you may be required to provide a statutory declaration when reporting a stolen bin.